Employee Satisfaction and Motivation in London Retail Dissertation

Employee Satisfaction and Motivation in London Retail - Dissertation ExampleTable of content Executive Summary 2 Table of Contents 3 1. Introduction . 5 1.1 Purpose of the topic 6 1.2 Research Objectives . 6 1.3 Rationale for Choosing the Research Topic . 6 1.4 Scope and Limitations .. 7 2. writings Review ... 8 2.1 Motivational Theories .. 9 2.1.1 Content Theories 9 2.1.1.1 Maslows Hierarchy of Needs ... 9 2.1.1.2 Alderfers ERG Theory . 12 2.1.1.3 Herzbergs Motivator-Hygiene Theory . ... ... 15 2.1.3 Summary of Theory in radiation pattern . 15 2.2 Importance of Keeping Each Employee incite and Satisfied with their Work .... 17 2.3 Factors that May annex or Decrease Each Employees Work Satisfaction . 21 2.4 Factors that May Increase or Decrease Customer Satisfaction 21 2.5 Strategic Ways on How Employees can be Motivated in Increasing the Quality Service They Give to the Companys Customers 22 2.6 Theoretical example 25 3. Research Methodology 26 3.1 Research Method pur pose .. 26 3.2 Research Questionnaire Design 28 3.3 Research Ethics . 29 4. Research Findings and Analysis .. 29 4.1 Part I demographic Profile ........................................................................ 29 4.2 Part II Employees Work Attitude and Behaviour .................................... 31 4.3 Part triad Relationship between Dependent and Independent Variables ..... 32 5. Conclusion and Recommendations ...................... 36 References 38 - 45 vermiform process I Research Survey Questionnaire